QUESTIONS & ANSWERS
1. DO YOU ACCEPT INSURANCE PLANS?
We cannot accept insurance from the US.
2. ARE ALL YOUR PRODUCTS FROM ORIGINAL MANUFACTURERS?
Yes, all our medications are always from original manufacturers.
3. IS THERE SOMEONE I CAN CONTACT IF I HAVE QUESTIONS?
Absolutely, it is one of our highest priorities that all of our customers have as much information as possible when it comes to their medications. Our pharmacist will be available to answer any questions you may have via Email.
4. WHAT ARE THE BENEFITS OF ORDERING ONLINE?
When done professionally they are many. Privacy and convenience are two but cost seems to be an overwhelming concern with our customers. Because the US does not have price controls on medicines, the prices for an individual taking multiple medicines can be staggering. This is especially true of senior citizens who live on a fixed income and require these medicines in order to maintain a good quality of life. We hope the savings that we pass on will provide a sense of comfort and make their lives a little easier.
5. HOW MANY PRESCRIPTION DRUGS I CAN ORDER EACH TIME?
You can order your supplies for three months or 90 days.
6. HOW TO PLACE AN ORDER VIA THE WEB SITE?
(a) Carefully choose medicines from our product list!
(b) Please check your personal, credit card, and shipping information carefully to make sure that all information is correct!
(c) Submit your order!
7. HOW IS THE MEDICINE SHIPPED?
Your package will be shipped via registered airmail, postal Express Mail Service (EMS), or DHL after your order is confirmed. We will take full responsibility if your shipment was lost during delivery and we will send you a replacement at no extra cost.
8. WHERE CAN I OBTAIN MY DRUG INFORMATION?
Detailed prescribing information is provided on the Web Site for each medication. If you click on web site link icon in each item, our web site will bring you directly to a manufacturer specific web site for more information in details. Also, you will receive a manufacturer’s package insert, in the most cases, with your arriving package. Please contact our customer service if you have any questions about our products!
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